Internet Technician Gold Coast

TSS Telco provides a range of solutions, support, and repair services in the Gold Coast areas. As an Internet Technician – Gold Coast, we can ensure that our internet experts can provide support that starts even before the tech arrives onsite. Our technicians & electricians can help solve your problems with internet issues. These services include the following:

  • NBN, ADSL and cable internet line faults
  • Slow speed and dropouts
  • Pixilated internet television
  • Weak Wi-Fi signal
  • Modem issues
  • Wi-Fi / router configuration
  • Data cabling solutions


Being the Internet Technician / Private NBN Technician – Gold Coast, our top priority is to assist our customers with an exceptional experience. The types of the internet connection we generally repair are as follows:

  • NBN- FTTP/FTTH, FTTN, FTTB, FTTC, HFC, Fixed Wireless and Satellite / Sky Muster
  • ADSL & ADSL2
  • Cable internet
  • 3G / 4G / 5G


The process for repairing internet:

  • Incoming live service(s) from the Service Provider are checked thoroughly at the network boundary point
  • If a fault is in their network, a detailed analysis report is made and assistance communicating with the ISP is provided. We can also communicate with the Telstra or NBN Tech fixing the fault outside the premises
  • Internal cabling of the home/business is tested, for faults and star wiring / bridge tap
  • The NBN point, data points and phone points are checked are checked for faults and replaced if necessary
  • NBN hardware is checked at the premises- FTTC NCD. Or the NTD; for HFC, FTTP, Fixed Wireless or Satellite / Sky Muster
  • The internet devices are tested- modem, router, switch or hub
  • Mainframes and junctions are checked- patch panel, MDF and wall box / madison box
  • Ethernet, coax and phone cables are checked
  • Wi-Fi signal and Wi-Fi channel interference is assessed
  • Customer’s equipment is checked- computers, mobile devices, home hub, smart TV, and many other devices


As the Internet Technician – Gold Coast, we need to help you keep a fast and reliable internet connection to your home or work environment. Whether you’re encountering web issues or need an internet cabling establishment in another structure, your local Internet Tech from TSS Telco can help.

The internet cabling services from the Internet Technician – Gold Coast has made many customers happy with the quality of work and professionalism of our friendly technicians. We focus on building your trust through being fair, honest and reliable. When you reach us with your internet, networking or cabling issue, you can anticipate that you will be dealing with a ACMA registered internet technician. If you’re having any issues relating to internet, contact us now to arrange an internet technician appointment. Our internet technicians are entirely prepared, accredited, ensured, experienced and ready to help.