Private Nbn Technician Gold Coast

Almost every house in Australia is going to be migrated to NBN at some point. If you haven’t already switched to NBN, you will need to contact your preferred telecommunications service provider to confirm the timing and arrange for a new NBN service. 

Remember that most customers don’t need to contact NBNco directly; the work required by NBN technicians is usually arranged by your service provider, with some exceptions such as a brand new building or recent subdivision.

There are different types of NBN connections:

  • Fibre to the Premises (FTTP) (aka Fibre to the Home; FTTH)
  • Fibre to the Node (FTTN)
  • Fibre to the Building (FTTB)
  • Fibre to the Curb (FTTC)
  • Hybrid Fibre Coaxial (HFC)
  • Fixed Wireless (FW)
  • Satellite (Sky Muster)

If you’d like to know what type of NBN connection is available to your premises, you can ask your service provider or use the search tool at https://www.nbnco.com.au/

Want to know how an NBN install is done for each technology type? Here are some of the processes:

Fibre to the Premises (FTTP) 

  1. The NBN technician will install the fibre optic cable from the street to the building and install an NBN Utility Box on the outside wall of the building, then install a fibre optic cable from the Utility Box to an NBN Connection Box (FTTP NTD box) somewhere on an inside wall. 
  2. The modem router is to be connected to the NBN Connection Box. The modem router can be directly connected to the NBN Connection Box with an Ethernet cable. But if you want the modem router placed in a different part of the house/building, it can be connected through data cabling. This data cabling installation can be done by a TSS Telco – private NBN technician. 

 

*Note, it is preferable to have the modem router installed in a location next to a computer or somewhere that is central for all the wifi devices (computer, laptop, TV, smartphone, tablet etc.)

 Fibre to the Node (FTTN)

  1. The NBN technician will connect the existing copper line to NBN node on the street. 
  2. After this is done a modem router can be plugged into an existing phone point in the house/building. This can be self-install or done by a technician.
  3. If there is more than one socket in the premises, it is ideal to have the connections changed so there is only one single line to one phone socket (which is now the NBN socket). If there are multiple cables and sockets connected in the premises, there is a higher chance of facing slow speeds, dropouts and disconnection. Fixing this problem is done by removing the bridge tap (aka star wiring) and disconnecting any cabling that isn’t associated with the direct line to the socket being used. This task can be done by a TSS Telco – private NBN technician.

*Note: sometimes replacing old cabling and sockets can enhance the internet performance.

Fibre to the Building (FTTB)

  1. The NBN technician will connect the existing copper line through to the NBN FTTB node. This connection is done at the the main distribution frame (MDF) for the building/complex. The MDF and NBN node are usually located on the ground floor or a basement level of your building.
  2. The modem router is connected to a phone socket in the unit. This can be self-install or done by a technician.
  3. If there is more than one socket in the unit, or any other sockets for this line in the building, it is ideal to have the connections changed so there is only one single line to one phone socket (which is now the NBN socket). If there are multiple cables and sockets connected in the premises, there is a higher chance of facing slow speeds, dropouts and disconnection. Fixing this problem is done by removing the bridge tap (AKA star wiring) and disconnecting any cabling that isn’t associated with the direct line to the socket being used. This task can be done by a TSS Telco – private NBN technician. Access to the buildings connection boxes may be required (MDF or IDFs).

*Note: sometimes replacing old cabling and sockets can enhance the internet performance.

Fibre to the Curb (FTTC)

  1. The NBN technicians will install fibre optic cable to a box called a DPU in the street, and the customer’s existing copper cable will be connected to the DPU.
  2. The NBN Connection Box (aka FTTC NCD) is connected to the existing copper line through the phone socket. This can be self-install or done by a technician.
  3. If there is more than one socket in the premises, it is ideal to have the connections changed so there is only one single line to one phone socket (which is now the NBN socket). If there are multiple cables and sockets connected in the premises, there is a higher chance of facing slow speeds, dropouts and disconnection. Fixing this problem is done by removing the bridge tap (aka star wiring) and disconnecting any cabling that isn’t associated with the direct line to the socket being used. This task can be done by an internet technician (provided by TSS Telco).
  4. The modem router is connected to the NBN Connection Box with an Ethernet cable. The modem router can be directly connected to the NBN box with an Ethernet cable. But if you want the modem router placed in a different part of the house/building, it can be connected through data cabling. This data cabling installation can be done by a TSS Telco – private NBN technician. 

*For FTTC, the closer the NBN Connection Box is to lead-in cable from the street, the faster and more reliable the internet will be. And it is preferable to have the modem router installed in a location that is central for all the wifi devices (computer, laptop, TV, smartphone, tablet etc). The ideal setup for many people is to have the NBN Connection Box installed near where the lead-in cable comes is, at the front of the building or in the garage, and have data cabling installed so the modem is in a part of the building that’s in a position for better overall wifi signal.

Hybrid Fibre Coaxial (HFC)

  1. The NBN technician will first need to find or install an NBN point (aka f-type NBN socket). This is the screw in socket that is sometimes used for cable TV and cable internet. So they will either install an NBN HFC cable and socket, or use an existing Foxtel / cable internet point, as these points are also connected to the NBN HFC network.
  2. Then the NBN Connection Box (HFC NTD) needs to be connected to the NBN point. This is usually done by the NBN technician but some service providers offer a ‘self-install, where the customer can install the NBN Connection Box themself or hire a private internet technician (provided by TSS Telco). If the customer is also using Foxtel from the same point/socket, a 2-way splitter is required to have both Foxtel and the NBN services running.
  3. The modem router is connected to the NBN Connection Box with an Ethernet cable.

*For HFC, the closer the NBN Connection Box is to NBN Utility Box, the faster and more reliable the internet will be. And it is preferable to have the modem router installed in a location that is central for all the wifi devices (computer, laptop, TV, smartphone, tablet etc). The ideal setup for many people is to have the NBN Connection Box installed near the NBN Utility Box, at the front of the building or in the garage, and have data cabling installed so the modem is in a part of the building that’s more central for the wifi coverage.

Fixed Wireless (FW)

  1. The NBN technician will install the outdoor antenna on the roof, and then install an NBN Connection Box (Fixed Wireless NTD) on a wall inside the building, with cabling between the 2 devices.
  2. The modem router is to be connected to the NBN Connection Box. The modem router can be directly connected to the NBN box with an Ethernet cable. But if you want the modem router placed in a different part of the house/building, it can be connected through data cabling. This data cabling installation can be done by a TSS Telco – private NBN technician. 

*Note, it is preferable to have the modem router installed in a location that is central for all the wifi devices.

Satellite (Sky Muster)

  1. The NBN technician will install an NBN satellite dish on the roof, and then install an NBN Connection Box (Sky Muster NTD) on a wall inside the building, with cabling between the 2 devices.
  2. The modem router is to be connected to the NBN Connection Box. The modem router can be directly connected to the NBN box with an Ethernet cable. But if you want the modem router placed in a different part of the house/building, it can be connected through data cabling. This data cabling installation can be done by a TSS Telco – private NBN technician. 

*Note, it is preferable to have the modem router installed in a location that is central for wifi coverage.

The type of NBN cabling you are going to have will depend on your location, availability and condition of infrastructure, the density of population and distance to the local telephone exchange.

TSS Telco can provide you with a private NBN tech to help you when your service provider or NBN won’t. Check out our website or give us a call for more information on NBN cabling and what type of NBN is provided to your property. TSS Telco Technicians are a team of trained professionals; they will visit your home or business and work towards a highly efficient NBN service. If you’d like to get your home or business ready before the NBN installation, our private NBN technicians can help with getting you connected without the headache. Whether it’s a matter of fixing faults, rewiring, dealing with your service provider or helping you set up your equipment, we can help.

Visit our website to find out more, and feel free to contact us to talk about how we can help with your internet experience https://www.tsstelco.com/

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